I got a letter from Angela and Britta of Cafepress last week asking if I would accept a nomination for a seat on the first-ever Cafepress community council. I was honored by the nomination and have accepted! Voting begins May 1st at Cafepress.com and will run for about a week. Winners will be announced on May 9th, and the kick-off meeting will be May 19th.
What's Cafepress Voice?
It will be a commnunity council made up of 15 shopkeepers that represent different customer segments (top shopkeepers and smaller shopkeepers alike) and categories (Merchandise, Shop management, etc.). The function of the council will be to represent the Cafepress shopkeeper community by being part of the process of weighing in and helping to prioritize features, services and programs proposed by Cafepress.
There are three categories with five seats each. Here are Cafepress' descriptions of each category (I was nominated for the Shop Management category)...
Shop Management:
This committee focuses on how to run a successful shop from both a business and a technical standpoint. This includes making the most of existing tools and identifying areas that can be improved. Is there a way to upload images easier and faster? How can we improve services for basic and premium shops? How can you grow your shop with available or new tools? These are the kind of questions the Shop Management committee will be exploring.
Merchandise:
The Merchandise committee will examine the merchandise line to see where there are opportunities for new products and ways to improve existing ones. What’s selling? What’s not? What are customers asking for? Do Shopkeepers have the tools they need? This committee will also discuss the marketing around merchandise launches to understand which strategies are most successful.
Quality:
Quality is a top priority at CafePress, whether it’s about merchandise, customer service or website performance. This committee will have the important task of studying levels of quality in all these areas to help us make sure that all customers have a positive experience when buying from a CafePress Shopkeeper. Committee members will provide valuable customer feedback and look for ways to maintain the highest quality standards across the board.
So if you're a Cafepress shopkeeper, be sure and stop by the polls at Cafepress on May 1st and cast your vote!
